🐉 Dragonhurst Privacy Policy
Last updated: [06-02-26]
Welcome, traveller, to Dragonhurst.com, a realm of commerce, creativity, and occasionally fire‑breathing enthusiasm. This Privacy Policy explains how your information is gathered, guarded, and used within these enchanted halls.
By entering this domain, you agree to the practices described below.
🛡️ 1. Information We Collect
A. Information you willingly bestow
When you place an order, send a message, or subscribe to updates, you may offer:
• Your name
• Your email address
• Your billing and delivery addresses
• Details of your order
• Any messages you send via contact forms
• Newsletter sign‑up information (if you choose to join the Dragonhurst ravens)
B. Information gathered by magical means (automatically)
As you wander the site, certain information is collected:
• IP address
• Device and browser type
• Pages visited and time spent
• Cookies and similar tracking spells
These help us understand how visitors explore the realm and improve the experience.
C. E‑commerce information
When you make a purchase, our hosting platform Wix collects:
• Contact details
• Delivery information
• Order history
We never see your payment card details.
All payment magic is handled securely by Wix Payments or other payment providers at checkout.
🔥 2. How Your Information Is Used
Your information may be used to:
• Process and fulfil your orders
• Deliver goods to your chosen location
• Communicate about your order
• Respond to your messages
• Send newsletters or updates (only if you opt in)
• Improve the site’s performance
• Protect the realm from fraud, trolls, and other mischief
• Analyse visitor behaviour (via Google Analytics)
We do not sell or rent your information to any kingdom, guild, or dragon.
🍪 3. Cookies and Tracking Spells
Dragonhurst uses cookies to:
• Keep the site functioning smoothly
• Remember your cart
• Understand how visitors explore the realm
• Improve performance and user experience
You may disable cookies in your browser settings, though some features may behave unpredictably without them.
🧙♂️ 4. Third‑Party Services (Allies of the Realm)
Your data may be handled by trusted partners who help keep Dragonhurst running:
Wix.com
Our hosting fortress.
Provides:
• Website structure
• E‑commerce systems
• Secure data storage
• Infrastructure and protection spells
Wix complies with GDPR and other mortal‑realm regulations.
Wix Payments
Handles all payment processing.
We never see your card details — they are encrypted and processed directly by Wix Payments or other providers.
Google Analytics
Helps us understand how visitors journey through the site.
Collects:
• IP address
• Device information
• Behavioural data
Google processes this according to its own privacy policy.
Other integrations
If the site uses embedded content (e.g., YouTube, social media), those services may collect data as if you visited their own kingdoms.
🏰 5. Data Storage and Security
Your information is protected through:
• Secure hosting via Wix
• Encryption where appropriate
• Limited access to personal data
• Secure payment processing
While we take great care, no method of storage or transmission — magical or mundane — is entirely infallible.
📜 6. Your Rights (UK & EU Visitors)
Under GDPR, you have the right to:
• Access the personal data we hold
• Request corrections
• Request deletion
• Withdraw consent (e.g., unsubscribe from ravens/newsletters)
• Request a copy of your data
To exercise these rights, contact us using the details below.
⏳ 7. Data Retention
We keep your information only as long as necessary to:
• Fulfil orders
• Meet legal obligations
• Resolve disputes
• Maintain accurate records
You may request deletion at any time.
🐣 8. Children’s Privacy
Dragonhurst is not intended for children under 13, and we do not knowingly collect data from younglings.
🔄 9. Changes to This Policy
This scroll may be updated from time to time. The “Last updated” date will always reflect the most recent version.
✉️ 10. Contact
If you have questions about this Privacy Policy or how your data is handled, you may contact the Dragonhurst Castle Steward at: TouristInformation@DragonHurst.com or via the contact form on the contact page.